Policies
Here you can find Luxury Cleaning Services (LCS) Ltd's Policies
Frequently Asked Questions (FAQs)
How do I make a cleaning appointment?
Simply click the 'Book Now' link and fill out the form. Our customer service will send you an email the same business day confirming the reservation. You can also call or message us via email or Whatapp to book an appointment
What areas in the UK you provide your services?
We provide our premium cleaning services in London and the surrounding areas. Please do get in contact with us for any other queries or questions you may have.
What is your pricing structure?
Our pricing is tailored to the specific requirements of each client, and we offer competitive rates for our exceptional services. So when getting in touch with us please do give us as much information as possible so we may best provide the top solutions and options.
Do I need to be at home during the cleaning services?
No, though you should feel comfortable being at home if you choose. We operate a strict security system for your keys and alarm codes so you can still relax when you’re out.
What are your operating times and best ways of contact?
We are available during all times of the day should you have any requests, jobs, questions and or queries. In the matter of contact, you are able to get in contact with us via
Phone: +447394407479
Email: info@luxurycleaningservicesltd.co.uk
Social Media
- Whatsapp Business:+447394407479
- Instagram: @l_cleaningservices_
Is your work guaranteed?
Totally! In the unlikely event you are not absolutely satisfied, please contact us within two working days, and we’ll either re-perform that service or we may provide you with a full or partial refund. Your choice
If you believe we did an outstanding job please write a review of us on an online site so others can see what our service has to offer. We love to read customer reviews!
How often will you clean my home?
Customized house cleaning services are available weekly, every other week, 3 week rotations or monthly service. Each home is custom bid to meet the customer’s needs with a guarantee on the quality of work performed.
How do I cancel or reschedule a clean if I am sick or something comes up?
We require 48 hours notice for reschedule or cancellations. There will be a £40 charge for no notice cancellations and lockouts. If you are sick and it’s your cleaning day, please call our office by 7:30 am. We will do our best to reschedule your cleaning that same week.